Sale FAQs

The sale starts at 9:00am AEST on 28 August 2026 and runs for 20 hours only. Sale stock is limited, so we recommend shopping early.

Enter 20FOR20 in the discount-code box at checkout and check that the discount has been applied before completing payment. The offer excludes clearance items.

No. The 20FOR20 offer cannot be combined with another promotional discount code. Gift cards and store credit may still be used as payment at checkout, subject to their usual terms.

We normally dispatch most orders within 1–2 business days. During a major sale, the high volume of orders may cause delays. Our team will pack orders as quickly as possible, and tracking will be emailed when your parcel is dispatched.

Express Post speeds up the carrier’s delivery after dispatch; it does not move an order ahead in our packing queue. Express delivery is generally 1–3 business days after dispatch, depending on your location and Australia Post.

Available options will be shown at checkout and may include standard delivery and Express Post. Free shipping applies to eligible Australian orders over $160. We also ship internationally; any import duties or taxes are the customer’s responsibility.

Our website updates stock levels in real time. During a busy sale, several customers may try to purchase the last item at once. If we are unable to supply an item you ordered, we will contact you as soon as possible with the available options.

No. Adding an item to your cart does not reserve it. Stock is only secured once checkout and payment are complete.

The code applies to ALL storewide products and excludes clearance items. Please confirm that 20FOR20 has reduced the price of each eligible item before paying.

Items purchased with a discount code are treated as sale items and may be returned for an exchange or store credit within 30 days from shipping. Refunds are not available for change-of-mind returns on sale items. Items must be unworn, unwashed, clean and returned with original tags attached. Clearance items are final sale. Your rights under Australian Consumer Law are not affected.

Yes. Returns Protection may be added at checkout for $4.95 and covers return shipping for eligible change-of-mind returns on full-priced and sale items. It does not apply to clearance items.

Please check the size guide on the relevant product page or the sizing information linked in the website footer. If you still need help, email peter.williams@pwra.com.au. Email is the best way to reach us during busy sale periods.

The available payment options are displayed at checkout and include major card and express-payment options, as well as Afterpay and Zip Pay where eligible.

Please contact us as quickly as possible. Once processing has started, we cannot guarantee that an order can be changed, cancelled or combined. Separate orders may be packed and shipped separately.

Yes. International shipping options are shown at checkout. Import duties and taxes are the customer’s responsibility. The same sale-item return conditions apply, and international exchanges are unavailable.